Our Direct Care Model:
High-Quality, Personalized Care Without the Insurance Hassle
In our practice, we follow a Direct Care model, which means we do not bill insurance for office visits. Instead, patients pay a monthly membership fee that covers the cost of the doctor’s time and ongoing access to care. By removing the constraints of insurance billing, we can focus entirely on you—your goals, your health history, and your path to wellness.
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Extended office visits
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No wait times
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Holistic primary care delivered by board certified functional medicine doctors
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An actual therapeutic relationship with your doctor!
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Unlimited visits for urgent care
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Same/Next day availability for urgent care (no walk-ins, by appointment only)
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Better access to your doctor*
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20% off high quality, doctor-trusted vitamins/supplements
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15% discount on IV therapy
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In-office blood draw
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InBody Composition Analysis
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Affordable GLP-1 weight loss assistance
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Lifestyle, nutrition, and exercise counseling
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Wholesale medication pricing
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Discounted self pay rates for diagnostic imaging and laboratory testing
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Discounts with local community health partners
*See Terms and Conditions
Membership Perks
Membership Pricing
One-time $99 enrollment, 6 month commitment.
Pricing at the discretion of the physician after your initial consultation.
By appointment only. We do not offer one-time consultations as we believe continuity of care is essential to health and wellbeing.
Comparing Awaken Health
to traditional medical practice
Feature
Visit Wait Time
Time to Initial Consultation
Physician Response Time
Patients per Year per Doctor
Doctor-Patient Face Time
Time to Urgent Care Visit
Patient Satisfaction
Our Clinic
0 minutes
1 month
1–2 business days
300
1 hour
Same or next day (by appt only)
99%
Typical Primary Care (PCP)
18 minutes (average)
20–30 days (average)
2–3 days or more (often via staff)
1,500–2,500
15 minutes (average)
3–5 days or urgent care/walk-in required
80–85% (average)
If Awaken Health is right for you
Terms & Conditions
At Awaken Health, we are committed to providing personalized, relationship-based care rooted in a holistic, functional medicine approach. Please read the following terms carefully, as they serve as both our patient agreement and practice policy.
Membership Selection
Membership tier is selected during your initial Meet & Greet or first consultation based on your current health needs and goals. Tiers determine your level of access, visit frequency, and communication options. After completing the initial three-month commitment, you may request a tier change. All tier changes must be reviewed and approved by your doctor to ensure continuity and alignment of care.
Membership Commitment
We require a 6-month minimum commitment because it often takes that long to complete diagnostics, review results, create a personalized plan, and begin evaluating your response. This ensures we deliver thoughtful, effective care—not quick fixes. After this period, you may cancel your membership at any time with no penalty. Tier changes may only be made after the initial three-month commitment and require physician approval. There is no long-term contract; we aim to offer flexibility while maintaining consistent, high-quality care.
Monthly Payment Structure
The monthly membership fee is designed to spread the cost of the doctor’s care over time, rather than charging a larger fee per visit. This model provides consistent income that helps keep our patient panel smaller and support our mission: delivering high-quality, accessible, and personalized care. Please note that paying monthly does not guarantee or require monthly visits—care is provided as needed, based on your individual health goals and concerns. Membership includes a wide range of perks such as extended office visits, no wait times, a whole-person approach to care, and a genuine therapeutic relationship with your doctor—plus unlimited urgent care visits, same/next-day availability by appointment, direct text access to your doctor, and exclusive discounts on supplements, IV therapy, medications, labs, imaging, and more.
Subscription Policy
Monthly payments are non-refundable and cannot be paused, held, or suspended. Canceling your membership ends access to all services at the conclusion of your current billing cycle. Once your membership is canceled, we can no longer serve as your primary care provider. This means we cannot manage your care, prescribe medications, or provide refills. If you choose to rejoin in the future, a $199 re-registration fee will apply.
Texting & Communication
You may contact your doctor via secure messaging for non-urgent medical concerns. We do our best to respond as quickly as possible, but standard response time is 1–2 business days. If a message is marked “URGENT,” we will prioritize it during business hours. Texting is not appropriate for emergencies or highly time-sensitive issues. We opened our clinic to gain the autonomy and flexibility to prioritize what matters most—family. While we’re committed to providing excellent care, we want to clarify that we are not a concierge practice. While we do our best to support our members, weekend and after-hours availability is not guaranteed. Thank you for understanding as we balance personalized care with the values that guide our practice.
Medication Refill Requests
Please request prescription refills at least 3 days in advance. This allows time to safely review your history and process the request. Requests made with less notice may result in delays. We cannot provide refills after membership has been canceled.
After-Hours Care
We aim to help you avoid unnecessary urgent care visits. While we strive to be available, after-hours responses are not guaranteed. For emergencies or immediate care needs, please call 911 or visit the nearest urgent care center or emergency room.
Acknowledgment
By enrolling in membership with Awaken Health, you acknowledge and agree to the terms outlined above. These policies are designed to support transparency, accessibility, and a collaborative approach to care.
Schedule a FREE
meet & greet with
your doctors.
Meet and greets will be by virtual video conference. We will use this time to get to know each other, answer any questions you have about the practice or about the docs, and ultimately see if Awaken Health is the right fit for you and your family.